Terms of Use

Last updated: October 2026

Who we are

MadrasahOS is run by TIME94 LTD, registered office 20 Wenlock Road, London, England, N1 7GU. In these terms, "we" and "us" mean MadrasahOS, and "you" means the madrasah or person using the service.

Acceptance

By creating an account or using MadrasahOS you agree to these terms and to our Privacy Policy and Acceptable Use Policy. If you do not agree, do not use the service. If you use MadrasahOS on behalf of a madrasah, you confirm you are allowed to accept these terms for it.

The service

MadrasahOS provides school management software on a subscription basis. We work to keep the service available and secure, but we do not promise it will always be uninterrupted or error-free. We may change or stop features, and we will give reasonable notice of any change that significantly affects you.

Accounts

Accounts are for adults acting for a madrasah, or as a parent or guardian. You must give accurate information and keep your login details secure. You are responsible for activity on your account. Tell us promptly if you think someone else has accessed it.

Your content and conduct

You keep ownership of the content you upload. You give us permission to store, process and display it so that we can provide the service. You must not upload or send anything unlawful, abusive, harassing, hateful, sexually explicit or harmful to children, and you must follow our Acceptable Use Policy. Users can report content using the report option in the app. We may remove content and suspend or close accounts that break these rules.

Your responsibilities for personal data

Where you upload personal data about students, parents or staff, you are the data controller and we act as data processor. You are responsible for having a lawful basis and any consents needed before you upload it. A Data Processing Agreement is available on request.

Payment and cancellation

Paid subscriptions are billed monthly or annually in advance. You can cancel at any time, and your access continues until the end of the period you have paid for. We do not give refunds for part-used periods, except where the law requires it. We will give at least 30 days' notice before changing prices.

Suspension and ending the agreement

You can stop using MadrasahOS at any time. We may suspend or end your access if you break these terms or do not pay, and we will give notice where it is reasonable to do so. After your subscription ends, you can ask for a copy of your madrasah's data within 30 days, after which we will delete it as described in our Privacy Policy.

Our software

We own the MadrasahOS software and brand. You may not copy it, resell it, or try to extract its source code.

Limits on our liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit. Subject to that, we are not liable for loss of profit, revenue, data or business, or for indirect or consequential loss. Our total liability for any claim relating to the service is limited to the fees you paid us in the 12 months before the claim arose.

Changes to these terms

We may update these terms. If a change matters, we will update the date above and tell account holders by email or in the service. Continuing to use MadrasahOS after a change means you accept it.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.

Contact

For legal questions, contact [email protected].